This is your home to ask questions, share knowledge, and attend live webinars. I've attached a screenshot of the program as I see it on my computer CiscoWebexMeetingsServersupportsallWebexMeetingsmobileappfeatures, unlessotherwisenoted.ForinformationaboutWebexMeetingsmobileapp features . These options control only your view of your self view, not what others see. However, you might want to turn off Auto Connect if you're in an office with a lot of available devices. Change your self-view location during a meeting or anytime, and the change applies to all your future meetings in Webex App: During a meeting, click Video options > Self-view location. If you see your initials and not your profile picture, that just means you haven't uploaded a photo yet. Just search for the device in the app and then enter the PIN that appears on the device and youre connected. Open settings from your profile picture, tap Devices, and then turn on Use ultrasound and Auto connect. This is your home to ask questions, share knowledge, and attend live webinars. Tap Profile and then tap . This is your home to ask questions, share knowledge, and attend live webinars. Click the larger profile picture, and then browse for the picture that you want to upload. Need more help? From your settings, you can customize your notifications, change the color themes, and more. I've searched and can't find anything. A list of global call-in numbers appears after you join the meeting. Thanks. Please reopen and provide fix. Check Show only when my video is on if you want your self view to show only when you turn on your video and you select Show with others or Show in a floating window. The profile picture exists, but does not work sometimes on the app, but when I click from an outlook calendar link, it does show up. You might have to give the Webex App access to your pictures first. Tap your profile picture, tap Devices, and then turn on Manual Connection Option. Until you upload one, your profile only shows your initials inside a circle. 2. Please see the link below that provides the steps to change your profile picture. Small business account management (paid user), Use Wi-Fi network to discover nearby devices, Connect to the nearest device automatically, stop automatically connecting to all or a specific device, Open preferences from your profile picture. In the app header, tap your profile. You might have to give the Webex App access to your pictures first. You could, however, check if it will appear when you join a meeting using the web app, https://teams.microsoft.com/, on a Chrome or Edge browser on your desktop. If your device doesn't show up in the search results or you can't connect to the network to even search for the device, tap Connect using 9-character code. 3. See Add Your Profile Picture to learn how to do this. You can use lots of common graphic formats for your picture: .jpg, .png, .gif, or .bmp. I haven't found anywhere to update it. If you haven't already added a picture, you'll see your initials in a circle. They can change the user profile picture providing Exchange Server 2016 (Cumulative Update 3), or above, is running on-premises. Frequently a new meeting will prompt this site to open in your browser, so you can navigate from there as well. 2. You automatically connect to the nearest device in the room. adding to this, you can upload a photo on your webex site URL as mentioned, and when joining meetings on that URL, that picture will appear if your video is off. Thank you Elie Labels: Other Webex Topics Webex Meetings Webex Teams I have this problem too 0 Helpful Reply If you don't see the device that you want in the list, select Search for a device and enter the name of the device you want to use. 4. Select "My Profile" from the list of options. Best regards, Didi (I am NOT a Microsoft Agent/Employee.) - edited Webex App | Change your self-view location. Open settings from your profile picture, tap Devices, and then turn on Use Ultrasound and Auto Connect. 3: To change only your profile picture, mouse-over it and select Change, then select Upload Picture. You must enter the PIN that displays on the device, you cannot use the Host PIN for Webex Meetings. 10:41 AM If you're connected to your desk phone but want to use Webex App instead, click and then select My Computer before dialing. An unanticipated problem was encountered, check back soon and try again Error Code: MEDIA_ERR_UNKNOWN 1. If you choose this option and your self view covers the shared content, drag it to another corner of the meeting window. I do have different email addresses between outlook and webex. You might have to give the Webex App app access to your pictures first. Open preferences from your profile picture and click Devices > Advanced settings. You can also access Self-view location by clicking More options in your self view. How do i fix this? Scroll down to Self view in meetings and choose your option: Other participants can still see you. Webex App uses the microphone for device detection only if you manually search for a device or use Wi-Fi detection. Customers Also Viewed These Support Documents. Go to Meetings . You must enter the PIN that displays on the device, you cannot use the Host PIN for Webex Meetings. It could be the, Customers Also Viewed These Support Documents. Ask the Community a . Enter the name of the device you want to use or choose a device from the list of Recent devices. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Allow a few minutes for the cache to clear and the image to revert to the original avatar with your initials. Under Connection settings, check Use microphone for device detection. Tap Change Picture, then take a photo or choose a picture to use. If Webex App cant find the device, you can still connect to it by using a 9-character code and then entering the PIN. Adding my pic in this location carried across to the app as expected. Please note that you need to use an image that's greater than or equal to 720 720 pixels and less than 5 MB. You must enter the PIN that displays on the device. If you select Search for a device, you can search for a device by name, and you'll also see a list of recent devices you've connected to previously. If i enter a meeting through the link in outlook via the web, then my profile picture shows. Follow the steps to update your profile picture for each of these operating systems and devices: Windows; Click your profile picture. In the app header, tap your profile. @eliegergesI am just guessing, but the words "profile picture" imply the existence of a profile = account.Perhaps its the best solution to ask this student to sign-up for a free webex-account.This will make sure, that this student may assign a picture to his webex-profile/account. I don't know if this is the issue. Tap Device available to view nearby devices and then tap Connect to connect to the device. Corporate account user here and have had this issue for quite some time. How can I do this? I need to check if a webex participant (student in a university and non licensed for webex meetings) joining a class session is able to put a profile picture so the teacher can recognize him. In order to include a picture you would need a account. Click Advanced settings. Once you have connected to a device, the app stays connected to the device while that browser remains open. I have this same problem, but do not see a solution. 1. Here's the process in video format. I haven't found anywhere to update it. Below is a link I think you are already aware of, Change or Remove Your Profile Picture on Your Cisco Webex Site https://help.webex.com/en-us/n6q8t7d/Change-or-Remove-Your-Profile-Picture-on-Your-Cisco-Webex-Site. Tap the global action button > Start a Meeting. If you haven't already added a picture, you'll see your initials in a circle. 4. Job done. Right-click on your profile picture and select Delete. 1 Show profile picture (vs name only) when off video in WEx. If you try to connect after 5 minutes, you have to enter a new PIN. From your settings, you can customize your notifications, change the color themes, and more. Click Save. Host a meeting; Add a profile picture; Get started with Webinars; Can't find what you're looking for? ford.webex.com). 2: From the list, select My Profile. On the confirmation dialog box, select OK. Once authenticated, click on your profile at top right and you will see that a profile picture is not set here. Open settings from your profile picture and click Devices > Advanced settings. In the app header, click your profile picture, choose Settings > Devices and decide how to search for available devices. If Webex App doesnt connect to a device automatically, you can manually connect to the device. These are the steps to take on PC: Sign in to your Webex site on a PC. Use computer audio (default)Use your computer with a headset or speakers. Tap Edit, then tap Take Photo to take a picture, or tap Choose Existing Photo to select an existing picture. If i enter a meeting through the popup (i think from webex productivity tool) then all i get for a profile picture is "JT". You'll still be able to manually connect to the device. Select Connect to a Device and select your phone from one of the Personal Devices choices. Thanks for posting your question in communities! In the spaces list, select Connect to a Device to view a list of nearby devices and select the device you want to use from the list. You can automatically or manually connect a device to your Webex App and even set your desk phone as a default. How To Change Profile Picture In Webex Cisco - YouTube 0:00 / 1:01 How To Change Profile Picture In Webex Cisco 14,610 views Apr 15, 2020 In This Video You Will Learn How To. On macOS: go to Preferences > Video. I am having trouble setting my profile picture in the WebEx for my team meetings. Select Edit my profile. Help by product. Webex Meetings and Webex App Setting Profile Picture 967 Views 5 Helpful 1 Replies Setting Profile Picture John.Oliver Beginner 10-07-2020 01:16 PM I am having trouble setting my profile picture in the WebEx for my team meetings. Select your name, which can be found at the top-right corner. You cannot use the Host PIN for Webex Meetings. 10:42 AM. 3. 4. If you don't select this option and you turn off your video, your self view shows your profile picture or your display name. I see other people with profile pictures in meetings, and i can't think they are all using the outlook link to join. I do not believe this is solved. ford.webex.com). Tap Profile and then tap . Tap Change Picture, then take a photo or choose a picture to use. In the app header, click Connect to a device to automatically search for nearby devices using either ultrasound or Wi-Fi. I am trying to make my profile picture shown in Webex app appear in my Webex Meetings when I'm off video (vs. just my name and a grey screen). 2. Once authenticated, click on your profile at top right and you will see that a profile picture is not set here. Right-click on your profile picture and select Delete. On the confirmation dialog box, select OK. Hide your self view, if you prefer not to look at yourself during a meeting. In the app header, click your profile picture, choose Preferences > Devices and decide how to search for available devices. ; Call in If you prefer to use your phone for audio, dial in when the meeting starts. When the PIN displays on the device, just enter it in the Webex App. See Set up your Personal Room for more information. I've setup my webex profile picture. Alternatively, you may use a mobile device to join a meeting and see if there's any difference. Or use the camera on your phone to take a quick selfie. 1. Expand your skills Explore Training Get new features first Join Microsoft Office Insiders Was this information helpful? Check Automatically connect to devices to automatically connect to the nearest Webex device in a room. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. See Add Your Profile Picture to learn how to do this. 5: On the Edit My Webex Profile page, enter your First name and Last name as you . Mac; Click your profile picture. Check out the full guide on TechJunkie.com!. You can use lots of common graphic formats for your picture: .jpg, .png, .gif, or .bmp. In this video I demonstrate how to set your Webex profile avatar photo. Yes No AM Frequently a new meeting will prompt this site to open in your browser, so you can navigate from there as well. If your organization doesnt have any Webex devices, Webex App doesn't use the microphone for device detection. Allow a few minutes for the cache to clear and the image to revert to the original avatar with your initials. https://help.webex.com/en-us/n6q8t7d/Change-or-Remove-Your-Profile-Picture-on-Your-Cisco-Webex-Site. Is there something wrong in my profile setup? So, if you make a successful connection, you won't be asked for the PIN in any additional attempts within that 5 minute period. By default, this check box isn't selected. 4: To edit your profile, select Edit My Profile. Webex App; Webex Calling; . Ask the Community a question. Just discovered a fix - you need to enter your companies subdomain on webex.com and login (e.g. Was this reply helpful? When the PIN displays on the device, just enter it in Webex App. Tap your profile picture, choose Devices, and then turn on Use Ultrasound. Job done. Select Edit my profile. If you see your initials and not your profile picture, that just means you haven't uploaded a photo yet. Sign in to your Webex site and mouse-over the down arrow beside your name. Frequently a new meeting will prompt this site to open in your browser, so you can navigate from there as well. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. 06-18-2020 An unanticipated problem was encountered, check back soon and try again Error Code: MEDIA_ERR_UNKNOWN Tap your profile picture on the top left of the app, and then tap your profile picture If you haven't already added a picture, you'll see your initials in a circle. Meetings Go to solution jorhumph Cisco Employee Options 12-02-2021 05:32 AM Hello. When you connect to a Webex Board, you can now open a space from your Webex App on the Webex Board. Webex profile picture not showing in meetings, Re: Webex profile picture not showing in meetings, Change or Remove Your Profile Picture on Your Cisco Webex Site, https://help.webex.com/en-us/n6q8t7d/Change-or-Remove-Your-Profile-Picture-on-Your-Cisco-Webex-Site, Customers Also Viewed These Support Documents. When you're not in a meeting, go to your profile picture and . Just discovered a fix - you need to enter your companies subdomain on webex.com and login (e.g. Solved! Upload Profile Picture on Webex Meeting Account | Change/Update profile Picture TecH_SerV IT 6.99K subscribers 62 Dislike Share 2,554 views Jul 12, 2021 In this video you will get to know how. Sign in to your Webex site, select your name in the upper right of your Webex site, and then select My profile. You can search for a device by name, and you'll also see a list of recent devices you've connected to previously. Welcome to the Webex Community. Welcome to the Webex Community. The PIN just verifies that youre connecting to the right device because you have to be close to the device to see the PIN on the screen. I. What's new If you're in a meeting room with several people, you all use the same PIN to connect your app to the device. If you're in a meeting room with several people, you'll all use the same PIN to connect your app to the device. If your Personal Room link doesn't appear here, you need to associate it with the app first. Then, enter the code that's on your device and tap Next. Your self view is your own view of your video during a meeting. I appear to be logged in via both the web and tool. Here's the process in video format. In the app header, click on your profile picture and then select Settings . Small business account management (paid user). 2. Webex attendee profile picture Dears, I need to check if a webex participant (student in a university and non licensed for webex meetings) joining a class session is able to put a profile picture so the teacher can recognize him. If your device doesn't show up in the search results or you can't connect to the network to even search for the device, click Connect using 9-character code. ; Call me Enter a phone number and Webex calls you. If you haven . Click your profile picture on Webex App and then perform one of the following actions: On Windows: go to Settings > Video. For more details, see How exchange and Microsoft Teams interact. Welcome to the Webex Community. The PIN remains valid for 5 minutes after it . Or use the camera on your phone to take a quick selfie. I have my profile photo added but when I join a meeting using your WebEx app my photo doesnt show if the video is off. It seems users joining from Outlook join instructions have avatar during a Webex meetings while those who join from the application do not. Then, enter the code that's on your device and click Next. Depending on your host's Webex plan, you may or may not see this option. Until you upload one, your profile only shows your initials inside a circle. If you don't want others to see you, turn off your video. Sign in to your Webex site, select your name in the upper right of your Webex site, and then select My profile. 3. Next, in the Webex App, click on your image, select Edit Profile, then click on Change Picture Select your white space (or whatever) picture you saved earlier, and click Upload, then Save. See Set Up Your Personal Room for more information. During a meeting, show your self view with the videos of the other participants or in a floating window in the corner of your screen. This is a good choice when you're in the same room as the device you want to connect to. Get started with Webex App; Record a meeting; Share files with others; Get started with your Headset 730; Join a meeting; Use virtual background; Start an audio or video call; Get started with the Headset 500 series; Host a meeting; Add a profile picture; Get started with Webinars; Can't find what you're looking for? Just discovered a fix - you need to enter your companies subdomain on webex.com and login (e.g. 06-18-2020 Webex App | Add your profile picture Make it easier for people to recognize you in Webex App by adding a picture to your profile. The profile picture can be updated or set through the web interface to your Webex account with ease. In the app header, click Connect to a device to automatically search for nearby devices. When you see. Webex App | Add your profile picture Make it easier for people to recognize you in Webex App by adding a picture to your profile. Thanks for posting your question in communities! If you haven't already added a picture, click on your initials in a circle. Go to Solution. Select your camera in the Select accessory dropdown list. Change your self-view location during a meeting or anytime, and the change applies to all your future meetings in Webex App: You can also access Self-view location by clicking More options in your self view. The PIN remains valid for 5 minutes after it first displays. Jun 25, 2021 3 Dislike Share TechJunkie 106K subscribers If you're looking for how to change your profile picture in Webex, Here's how it is done! Once authenticated, click on your profile at top right and you will see that a profile picture is not set here. currently using Jabber V12.8 and WebEx Productivity Tools V32.11, and it's working now. 3. In the app header, click Connect to a Device to view a list of nearby devices and select the device you want to use from the list. ford.webex.com). We have users in org whose pic is synced via Webex Directory Connector and Active Directory. I've attached a screenshot of the program as I see it on my computer. When the PIN displays on the device, just enter it in the Webex App. It lets you see the same view of yourself that others see. Wondering if there is something i am missing. Next, in the Webex App, click on your image, select Edit Profile, then click on Change Picture Select your white space (or whatever) picture you saved earlier, and click Upload, then Save. Check Use Wi-Fi network to discover nearby devices to use information about Wi-Fi networks in your vicinity to discover nearby Webex devices. Screenshot from lab setup. Help by product. In the app header, click on your profile picture and then select Settings . It doesnt work! 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