Select Accept to consent or Reject to decline non-essential cookies for this use. This spring, the One City Forum welcomed four new members, two tech and two nonprofit members, to the now 11-person leadership committee. Citi was also selected as left lead for Shopify's two secondary equity offerings, including its $1.5 billion follow-on offering in May, representing the largest internet overnight follow-on to date. In September, our team led the initial public offering for the enterprise software company Snowflake, which returned 100% to investors while creating a new $65 billion market cap company. 2 citi@wssu.edu (336) 750-8723 . Nearly 100,000 Institutional Clients spread over almost 150 countries use Citi Velocity on a regular basis across all asset classes. We offered childcare and in-home care options and enhanced health and education resources and provided special compensation to help ease the financial burden for 75,000 colleagues. Dear Shareholders:Never could I have imagined that my final year as CEO of Citi would be consumed by a once-in-a-century health crisis that would upend the global economy and the lives of everyone on our planet. Despite the tumultuous impacts of the pandemic, we turned in solid financial results during 2020. For a reconciliation to reported results, see page 44 of Citi's 2021 Annual Report on Form 10-K. Sincerely, The annual certification to that effect was made to the NYSE on May 14, 2020. We provide financing and support to governments at all levels, so they can build sustainable infrastructure, such as housing, transportation, schools and other vital public works. Our relationship banking model serves clients across the full spectrum of their needs as they borrow, pay, save, invest and protect and is supported by global assets and capabilities that are deployed locally. job seekers connected to employees at Breaking into Tech since 2018, Engaging our members in volunteer opportunities and partnerships that serve the broader San Francisco community. Bridging the Broadband Gap Citi, Citi and Arc Design and other marks used herein are service marks of Citigroup Inc. or its affiliates, used and registered throughout the world. This agreement expands Citi's relationship with BlackRock, to whom we provide custody, accounting and/or fiduciary services for certain BlackRock funds domiciled in Hong Kong, Mexico and Colombia. Group Universal Life (GUL) insurance plans are insured by CGLIC. Following the market dislocation last spring, Citi was integral in reopening both the debt and equity markets, leading on several large transactions. After closely monitoring the movements and trends of San Francisco tech companies during the COVID-19 pandemic, sf.citi launched a web page at the beginning of the year to highlight the mass migration of tech companies and tech workers out of the City. From 2012 to 2019: We dramatically increased the return of capital to common shareholders. e: e`:` Ig With eight out of 10 U.S. jobs in services, the services sector is the lifeblood of the U.S. economy. The following public disclosure presents the quarterly Pillar 3 disclosure of Citi SA which has been prepared in accordance with the South African Banks Act 94 of 1990 ("Banks Act") Regulation 43 losure and Public Disc Directive 1 of 2019 Matters related to Pillar 3 disclosure requirements framework, as well as the BCBS standards which have been applied. It was a year filled with immense pain and uncertainty but also courage and purpose - and we can take heart that even as it did its worst, the global pandemic has brought out the best in us. 2 Return on Tangible Common Equity (ROTCE) is a non-GAAP financial measure. "Just over a year ago, we set out on a journey with Google to create an experience that is 100% digital, and different, in banking," said Anand Selva, CEO of the U.S. Consumer Bank and incoming CEO of the Global Consumer Bank. We also launched the Direct Private Investments business to identify opportunities for family offices and private investment company clients to actively invest in direct private deals. We also participated in a number of other governmentsupported programs outside the U.S. and developed solutions to assist clients in need throughout the crisis. With an emphasis on pandemic recovery, the conversations hosted by the One City Form are needed more than ever. You can sign up for additional alerts options at any time. PDF 4.5 MB Fact Pack Q3 XLSX 1.8 MB Q2 2022 Quarterly Update Q2 31 pages, EN PDF 5.1 MB Fact Pack Q2 XLSX 3.4 MB Q1 2022 Quarterly Update Q1 30 pages, EN PDF 4.5 MB Fact Pack Q1 XLSX 710.1 KB IR Presentations 2022 07/29/2022 | Q2 2022 Investor Relations Conference Call & Webcast | Presentation by Jrgen Rittersberger and Oliver Hoffmann Citi played multiple roles in the effort: Low Income Housing Tax Credit investor; construction loan administrator; and Letter of Credit provider guaranteeing construction completion. Digital Onboarding enabled clients around the world to set up accounts using eSignatures and overcome major obstacles due to the pandemic. Highlander Solar is strategically located approximately 50 miles from northern Virginia's Data Center Alley in the Dulles Technology Corridor, home to the world's largest concentration of data centers. As calls for racial justice intensified across the U.S., Citi launched Action for Racial Equity - a firm-wide commitment that includes more than $1 billion in strategic initiatives to help close the racial wealth gap and increase economic mobility. Connecting to Aladdin Provider, Citi will provide outsourced middle-office services directly on a client's instance of Aladdin for seamless integration with the front office, from trade confirmation to post-settlement reconciliation. Citi was left lead underwriter for both Dragoneer SPAC offerings for a combined total of $966 million and sole underwriter for the first ESG-linked SPAC in May. The web page took an in-depth look into the tech exodus by exploring the many factors behind it and analyzing its long-term impact on San Francisco. Speaking to the panelists, we discovered innovative ways in which tech companies leveraged civic engagement to strengthen their social impact strategy, business, and the communities in which they operate. With $200 million to invest, it is the largest fund of its kind established by a bank with its own capital. It aligns seamlessly with our U.S. Consumer Bank strategy, giving us a platform to drive significant scale in our Retail Bank by unlocking the power of our respective ecosystems to deepen our existing relationships and serve a larger and new generation of customers. Citi is a global leader in payments, with 132 million accounts and $505 billion in annual purchase sales, and has unrivaled partnerships with premier brands across Citi Branded Cards and Citi Retail Services. Citi's Net Income increased from $7.5 billion to $19.4 billion. And as the data shows, we helped make a difference. The Washington Post Silicon Valley Correspondent, Lizza Dwoskin, also moderated a panel discussion with Justin Bedecarre, CEO of Raise, Kim Mai-Cutler, Partner at Initialized Capital, and Guy Berger, Principal Economist at LinkedIn. The web page took an in-depth look into the tech exodus by exploring the many factors behind it and analyzing its long-term impact on San Francisco. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review ACCESSIBILITY AT CITI. Most Recent Annual Report. As part of the program, participants' managers engage in group coaching to help them support their Black direct reports and better understand their experiences. Citi, Citi and Arc Design and other marks used herein are service marks of Citigroup Inc. or its affiliates, used and registered throughout the world. Even after meeting the capital and liquidity needs of our clients, we closed out the year exceptionally well-capitalized, with a Common Equity Tier 1 ratio of 11.7%, exceeding our 10% regulatory minimum. In the U.S., for example, we introduced relevant points offers on the Citi Prestige Card and expanded the $250 travel credit to include supermarket and restaurant purchases through 2021. sf.citi organized a series of discussions with tech policy leaders from across the country to explore the impact of COVID-19 on the countrys tech landscape. We have made it a priority to foster a culture of inclusion where the best people want to work, where people are promoted on their merits, where we value and demand respect for others, and where opportunities to develop are widely available to all. 2020 was a year that tested Citi like never before. Investing with Purpose is what we call our approach to sustainable and impactful investing. sf.citi Explores the Surging Tech Migration A growing number of our clients seek to align their investments with their personal values. And I know that Jane will take our great firm to new heights while maximizing returns and delivering the full benefits of our franchise to all our stakeholders. The initiative was designed to contribute to a fast economic recovery and to create a more resilient society, as well as to reduce structural societal inequalities exacerbated by such crises. Our new strategy also builds on our 20 years of experience measuring and reducing the environmental footprint of our own facilities and operations. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We continued to serve clients safely in branches, introducing new safety measures and cleaning protocols, as well as innovative ways to serve clients remotely, such as video banking in Asia and the U.S. As COVID-19 made mobile capabilities, high-touch digital services and the human touch critical, Citi introduced new and enhanced digital and mobile capabilities and evolved product benefits across our credit card portfolios to ensure value, utility and relevance to customers. And in Asia, we expanded our partnership with Grab to offer personal loans through the ride-hailing company's app. Citi's Net Income increased from $7.5 billion to $19.4 billion. In the first two years of the program, 150 Black colleagues have been a part of the program, participating in coaching and discussion on topics such as developing one's personal brand, networking and taking career risks. This first-of-its-kind dashboard reached communities far and wide and was featured both locally and nationally in various media outlets, driving important discussions around the future of tech in San Francisco and beyond. Citi was named Best Digital Bank in Asia (Euromoney), Best Digital Bank in Mexico (Global Finance) and Bank with the Most Desirable Mobile Banking Digital Money Management Features in the U.S. (Insider Intelligence). We are Citi, the global bank - an institution connecting millions of people across hundreds of countries and cities. Our Institutional Clients Group performed well, delivering 13% revenue growth, positive operating leverage and 22% operating margin growth for the year. And this initiative really is an extension of the banks ongoing commitment to the LGBTQ+ community. 2021 was a year when Citi reaffirmed its vital place in the world. We strive to earn and maintain the public's trust by constantly adhering to the highest ethical standards. 2021 was a year when Citi reaffirmed its vital place in the world. Consumers will open and manage these accounts through the Google Pay app on both Android and iOS. During an unprecedented year marked by the pandemic, we actively engaged with cardholders to ensure we met their evolving needs. Tony Bush, Senior Director of Recruiting, Okta. We looked at both numbers again this year and found that, on an adjusted basis, women globally are paid on average more than 99% of what men are paid at Citi and that there is no statistically significant difference in adjusted compensation for U.S. minorities and non-minorities. A seamless, self-service mobile application journey, coupled with data-enabled real-time triggers, helped meet customers' borrowing needs, with lending volumes in the mobile app up 67% despite a challenging environment. The One City Forum Launches its Inaugural Mandate, Brian Moyer, President and CEO of Greater Nashville Tech Council, Julie Samuels, Executive Director of Tech:NYC, Maria Derchi Russo, Executive Director of Refresh Miami, Sarah Ortiz Shields, Executive Director of Austin Tech Alliance, Supported SB 556 to expand broadband services, Hosted Bridging the Digital Divide: The Road to a Digital-First SF with AT&T and Verizon, featuring Supervisor Matt Haney, Kami Griffiths, Executive Director of Community Tech Network, Manny Yekutiel, SFMTA Board Member, and Rudy Reyes, West VP of Government Affairs at Verizon. 833 Bryant Avenue will comprise 145 new permanent supportive affordable housing units in San Francisco to be built at a lower cost and on a faster delivery schedule than similar projects in the past. is reimagining the forum as a catalyst for global good. Similarly, Citi's PPP loans were concentrated in the markets where we have a branch footprint, including a high volume of loans in California, Florida, Illinois and New York, which were some of the states suffering most from the economic fallout. As part of our racial equity efforts, we allocated an additional $50 million to the Citi Impact Fund to exclusively support Black entrepreneurs. Entering the pandemic on a solid footing from a capital and liquidity perspective gave us the resources we needed to support our colleagues, customers, clients and communities during the sharpest economic downturn since the Great Depression. The response has been tremendous to date, with thousands of customers updating their cards with their chosen first name and feedback from customers such as the following: "I wish that there had been something like this when I began my transition. 2021 Annual Report ING Groep N.V. (PDF 11,9 MB) 2021 Annual Report ING Bank N.V. (PDF 5,9 MB) 2021 Annual Report ING Groep N.V. on Form 20-F (PDF 7 MB) 2021 Annual report ING Groep N.V. - ESEF package (ZIP 7,4 MB) 2021 Annual report ING Bank N.V. - ESEF package (ZIP 2,7 MB) ING Group Additional Pillar III Report 2021 (PDF 2,1 MB) With physical cards rapidly digitizing, we continued to expand digital lending capabilities and point-of-sale solutions to give customers ease, convenience and choice in payments. Digital Onboarding is now live in 50 countries, and CitiDirect BE users were up 9% versus the prior year. One Earth, One Family, One Future. The idea for Proxymity was formulated in 2017 by two Markets and Securities Services colleagues as a way for issuers to better communicate with investors. Citi has the scale and capability to finance and support the institutions - governments, corporations, nonprofits and aid organizations - that can contribute to the future that we want and the future that our communities deserve. We looked at the effect the pandemic and remote work had on the migration of tech workers, the health of office space markets, investments from venture capitalists, and housing prices. Totals may not sum due to rounding. And in 2021, despite another year of virtual events, we continued to host more events than we did pre-pandemic! This includes developing the workforce of tomorrow, bridging the digital divide, and engaging the San Francisco community. At Cigna, we promise to treat your data with respect and will not share your information with any third party. With so many communities in dire need of support due to the pandemic, it was essential for event organizers to reach volunteers like sf.citi member companies wherever they could. In 2020, Citi retained our ranking as the World's Largest Fixed Income Dealer for the fifth straight year, according to Greenwich Associates' Annual Benchmark Survey, which polled more than 3,500 fixed income investors around the world. The Highlander Solar Facility was developed by sPower, which merged with AES clean energy business in early 2021. Most notably among 2020 SPACs was the $4.0 billion blank check company sponsored by Pershing Square Capital Management whereby Citi served as left lead on the transaction. View PDF View Form 10K (HTML) Citigroup Inc. does not currently have any hardcopy reports on AnnualReports.com. "The Citi Plex Account is designed to give customers an always-on, friction-free, personalized experience at their fingertips.". In May 2020, Proxymity, a digital investor communications platform developed within Citi's Institutional Clients Group, was spun off into a standalone entity that raised $20.5 million in a strategic round of investment led by Citi Ventures, with participation from a global industry consortium. https://lnkd.in/dxkrax3n Today, customers want an integrated experience where their relationship with money operates at the same speed as the rest of their life. From the beginning, I was determined to see that Citi not merely manage through but emerge stronger from the pandemic - and that, in addition to serving as a source of strength for our clients, we seize the opportunity to help lead the relief and recovery and remind the world of the invaluable role that Citi plays as a global bank. They also send an important signal to our colleagues, clients and partners about how we are continuously working to get this right. ", "When I reflect on the year," said David Chubak, Head of U.S. Retail Banking, "our all-out effort to support the Small Business Administration's PPP across the firm was one of the most meaningful highlights.". Throughout the pandemic, Citibanamex colleagues continued to provide warm and professional service to clients in branches while following guidelines to ensure their well-being. Sessions this year covered vital topics that include sustainable investing, advances in family healthcare practices, future of energy and the building of resilient families. As COVID-19 barreled along an unpredictable path, Citi continued to help clients and customers navigate the impacts of economic lockdowns, inflationary pressures and supply chain disruptions and access the short- and long-term liquidity they've needed to manage through the pandemic. We re-established Citi as a go-to bank for our institutional clients through our global network. To opt-in for investor email alerts, enter your email address in the field below and select at least one alert option. Mapping the Tech Exodus Event Series For the components of the TBV calculation, see "Capital Resources - Tangible Common Equity, Book Value per Share, Tangible Book Value per Share and Returns on Equity" in Citi's 2020 Annual Report on Form 10-K included with this letter. With his transformative leadership, #narendramodiji Please Visit Request Information View 2021 Sustainability Report Click the activation link to complete your subscription. Held in a virtual setting for a second consecutive year due to the COVID-19 pandemic, the Lunch and Learn series provides sf.citi members and leaders in government an intimate setting to speak candidly about current challenges facing the City and explore collaborative solutions. Net profit earned through participation in the PPP was donated to the Citi Foundation to support community economic recovery efforts. He described the tech ecosystem in Seattle as continuing to see strong growth despite the pandemic, attracting tech talent and companies for similar features as San Francisco but at half the cost. The platform saw mobile growth soar 57%, while the number of unique client users grew 9%. I am excited to join with my colleagues in writing the next chapter.". In each case, these efforts enjoy the full support of our franchise because this is about more than just "doing good." 1 Please see Key Capital Metrics on page 4. Dedicating ourselves to these relationships and ensuring our client experience stands above all else, we leverage the breadth of our unmatched global network to provide debt capital raising, equity-related strategic financing, and merger and acquisition solutions, as well as issuer services. In 2020, as part of an effort to help to accelerate the global economic recovery, Citi joined CEMEX, Telefnica and 11 other companies and academic institutions to launch Restarting Together, a challenge that invited startups and small and medium-sized enterprises from across the world to find innovative projects to revamp our economies, enhance our cities and move society forward in response to the COVID-19 pandemic. Partnering with developers, nonprofits and local governments, Citi has helped create or preserve nearly 488,000 affordable housing units over the past decade. We support 90% of Global Fortune 500 companies in their daily operations, helping them to hire, grow and succeed. Telephone No. H11 Stall No H11H24A* We kicked off the year with the launch of the Citi Impact Fund in January. For questions about your plan, coverage, reimbursements, etc., please call the toll-free number on the back of your Cigna ID card. All insurance policies and group benefit plans contain exclusions and limitations. In addition, net income excluding reserve releases is a non-GAAP financial measure. Innovation remains at the forefront of our business, with the recent expansion of our Grab partnership that allows customers to obtain personal loans on the Grab app via application programming interfaces (API). In 2021, we continued the tradition of bringing San Franciscos tech community togetheralbeit virtuallyto give back to those in need. The start of India's #g20presidency signals the building of a collective vision & action for future growth. In 2020, we earned $11 billion of net income on revenues of $74 billion despite the roughly $10 billion increase we took in credit reserves as a result of the pandemic and the impact of current expected credit losses. hb```V A1aYg1nWG Louisville, KY 40233-5004 While Citi Velocity was laser focused on being the best digital product for our clients, it was also used to offer clients and colleagues some respite from the year's events. As we entered the year with vaccination deployment on the horizon and a hopeful outlook on office reopening, we quickly learned the pandemic was far from over. #investment #textile T Rajkumar, We are pleased to share CITI Weekly Newsletter - 03rd December - 09th December 2022, Mr T. Rajkumar, Chairman, CITI addressing the CEO Conclave at India-ITME2022, Under National Technical Textiles Mission, 74 research projects of value ofRs.232 cr. Citi was an early leader, providing significant balance sheet support for clients and guiding issuers that raised record amounts of liquidity from fixed income investors at the peak of the pandemic. We recently launched a firm-wide exercise where our 200+ leaders with representation goals on their scorecards are using data to understand where they have representation gaps in their hiring, promotions and retention. We produced over 3,100 videos and podcasts, 28% more than in prior years. OUR ACTIONS SPEAK LOUDER THAN THESE WORDS. In fact, Citi's top sectors served - again based on total number of employees at the businesses that received loans - mirrored the hardest-hit sectors in the states where we funded the most loans. Combined with donations from Citi colleagues, contributions to pandemic-related causes from our company and the Citi Foundation topped $100 million in 2020. March 17, 2021 Dear Shareholder: We cordially invite you to attend Citi's 2021 Annual Meeting, which will be held Citi acted as a mandated lead arranger for a $704 million financing package to develop the Highlander Solar Facility* in Spotsylvania County, Virginia. PDF Format Download (opens in new window), Notice of 2022 Annual Meeting and Proxy Statement, Notice of 2021 Annual Meeting and Proxy Statement, Notice of 2020 Annual Meeting and Proxy Statement, Notice of 2019 Annual Meeting and Proxy Statement, Notice of 2018 Annual Meeting and Proxy Statement, Notice of 2017 Annual Meeting and Proxy Statement, Notice of 2016 Annual Meeting and Proxy Statement, Notice of 2015 Annual Meeting and Proxy Statement, Notice of 2014 Annual Meeting and Proxy Statement, Notice of 2013 Annual Meeting and Proxy Statement, Notice of 2012 Annual Meeting and Proxy Statement, Notice of 2011 Annual Meeting and Proxy Statement, Notice of 2010 Annual Meeting and Proxy Statement. In Asia, investment revenues were the highest in a decade, with record net new money driven by steadfast client engagement, remote advisory services and accelerated client adoption of digital platforms throughout the pandemic. Nevertheless, the political landscape in San Francisco remained highly active with the addition of new Supervisors, a new Board President, many high-level political appointees, and more recall campaigns. Letter to Shareholders. Though Citi historically has not been a large lender to small businesses, by year end we funded loans totaling $3.8 billion as part of the U.S. Small Business Administrations Paycheck Protection Program and donated $50 million in proceeds from the program to support community economic recovery efforts. At year-end 2020, card receivables were $153 billion. Speaking to the panelists, we discovered innovative ways in which tech companies leveraged civic engagement to strengthen their social impact strategy, business, and the communities in which they operate. Scaling Social Impact in a Remote World hbbd```b``3@$)X$LN radf&j@N&F&? " 703 0 obj <> endobj For example, Citi disbursed a working capital facility to support Gradian Health Systems, a medical technology company that provides critical equipment to underserved hospitals and clinics across Africa. Since then, weve focused on policy initiatives to make widespread broadband a reality and created important community conversations between elected officials, community leaders, and telecommunications leaders. This website is not intended for residents of New Mexico. 2021 Annual Report Notice of 2022 Annual Meeting and Proxy Statement 2020 2020 Annual Report Notice of 2021 Annual Meeting and Proxy Statement 2019 2019 Annual Report Notice of 2020 Annual Meeting and Proxy Statement 2018 2018 Annual Report Definitive Merger Proxy Statement Notice of 2019 Annual Meeting and Proxy Statement 2017 2017 Annual Report Before the pandemic's impact on the economy and our businesses took hold, we had made tremendous progress in closing the gap with our peers. In addition, we joined with Mastercard and a nonprofit organization called Start Small Think Big to help small businesses. Financial Reports 2022 Half Yearly Report 2022 1st Quarterly Report 2022 2021 Annual Report 2021 3rd Quarterly Report 2021 Half Yearly Report 2021 In Mexico, we worked with PepsiCo Alimentos Mexico and Amigo PAQ to enable mobile access to credit to more than 800,000 shopkeepers through our Citibanamex digital apps. Proxymity's services include a digital, real-time and fully transparent proxy voting platform, providing post-meeting vote confirmation and giving investors up to nine additional days per meeting to research and vote. https://lnkd.in/dB69KS5P With the pandemic exacerbating the issues of the digital divide, the panel of local leaders discussed the importance of digital resources and skills in todays world and the solutions that the City should implement to make San Francisco a digital-first city. Throughout this past year, we brought tech and nonprofit leaders together to navigate these unprecedented challenges. Since the onset of COVID-19, we have been continually reminded of the inextricable links between our health, economic success and the environment. By understanding their industries and learning their business priorities, our Relationship Managers bring our clients insights designed to help them succeed. Citi Flex Pay enables customers to finance purchases by converting eligible purchases into a fixed payment plan. Citi's Return on Tangible Common Equity increased from 5.0% to 12.1%, closing the gap with our peers. Also, for 16 consecutive years, Citi has received a perfect score on the Human Rights Campaign Foundation's Corporate Equality Index, a national survey that benchmarks corporate policies and practices for LGBTQ+ workplace equality. Joining the Aladdin Provider network will allow Citi to optimize our operating model to support not only BlackRock's asset management business but to provide an enhanced level of service to members of the broader Aladdin community. Supportive services for the residents include intensive case management with ongoing, consistent tenant engagement that includes individualized health and wellness plans, eviction prevention, crisis intervention and on-site mental health services. In addition to funds managed by BlackRock, Citi provides custody services to many asset managers on the Aladdin platform. The Global Consumer Bank serves more than 110 million clients in the U.S., Mexico and Asia, spanning 19 markets. Gross debt declined by $530.4 million in the quarter to $1.5 billion. In the Mapping Tech Exodus series, Executive Director of Miami Refresh, Maria Derchi Russo, discusses how Miamis tech industry rose to new heights during the pandemic. Economy. Thank you to everyone who supported sf.citis work in 2021, especially our Board of Directors, our Policy Advisory Committee, and our One City Forum members. As a smaller lender to small businesses due to our light branch footprint, our service model has been built on individual relationships, pairing our clients with dedicated support from a tight-knit team of experts. Read the full report (pdf) or check out some highlights below. 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