0000068428 00000 n How do I set up my voice messaging service? Doing this activates the device you selected for this mode. Put a call that has been picked up on a smartphone on hold. See Using Your Personal Address Book (PAB). A call is ringing on one of your lines. %%EOF (The Auto-Dial feature might pop up to suggest matching phone numbers from your Placed Calls log.). The other party cannot hear you at all (but you can hear the other party). Hang up immediately to allow the higher priority call to ring through. Pre-dial (dial on-hook, without first getting a dial tone), Enter a phone number. How do I transfer a call to another number? Some sound devices have multiple microphone inputs (for example, internal and external) that can pick up sound from the speaker device and introduce feedback. For information about other icons, see Call and Line States and Icons. LocaleDownloader might take longer to complete over a remote connection. Participants can now join the conference by dialing in. Click the Messages button and follow the voice instructions. 0000006655 00000 n Table2-3 Navigation Shortcuts for CiscoIP Communicator, Opens or closes line buttons or speed dial buttons 1 - 8, Increases volume for the current audio mode, Decreases volume for the current audio mode. The iDivert feature automatically transfers a call (including a ringing or held call) to your voice message system. 1. Initiate a conference call on a call that has been picked up on a smartphone. performed configuration of LAN\WAN technologies such as Ethernet, Fast Ethernet, and Gigabit Ethernet For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. On subsequent launches, you might be prompted to use it to revert to previous volume settings. 2. See Using Your Computer as a Speakerphone, page5-4. 0000069830 00000 n Ask your system administrator to set up the AutoAnswer feature for one or more of your lines. Place a call using a billing or tracking code. See Using Headsets and Other Audio Devices with CiscoIPCommunicator, page5-1. CiscoIPCommunicator must be enabled for video calls on the call-processing server. For example, calls that you have interacted with are grouped near the top, selected calls are grouped next, and calls that you have not yet answered are grouped last. Or do one of the these actions to go off-hook and dial the highlighted phone number: Click Dial or the Enter key on your keyboard. How do I place another call on the same line while a call is active? The Audio Tuning Wizard automatically appears the first time that you launch CiscoIPCommunicator after installation. Click the DND softkey. To make a video call, you must meet these criteria: Selecting means assigning an audio device to one or more audio modes and/or to the ringer. 0000005261 00000 n Alternately, you can use the Quick Search feature (Alt + K) to search directories. You can use iDivert with a call that is active, ringing, or on hold. See Using Hold and Resume, page3-11. Enter the intercom target number or press a speed-dial number for your target. Icons and labels indicate how these buttons are configured. Press CFwdALL or Forward All and enter a target phone number. For example, you might use this feature if you share call-handling responsibilities with co-workers. Launches Cisco Unified Video Advantage. Click Resume to remove the call from hold before transferring it. Follow the instructions of the device manufacturer to install USB devices. An MLPP-enabled call retains its priority and preemptive status when you: MLPP overrides the Do Not Disturb (DND) feature. Voice quality is degraded when you use IP Communicator while Windows is starting up. If you use a laptop computer, be sure that you are not connected to a docking station when launching CiscoIPCommunicator for the first time after installation. Ask your system administrator. Or, if you are working from home, co-workers can reach you by dialing your work number. You cannot hear any audio, not even a dial tone. 0000006327 00000 n Click the Volume button on CiscoIPCommunicator. See Logging Out of Hunt Groups, page3-26. When enabled, this feature keeps CiscoIP Communicator visible on your desktop even if other applications are active. Depending on your voice message service, doing so either autodials the message service or provides a menu on your phone screen. 0000006900 00000 n Because this setting affects all applications that play sound, test the setting against other applications (such as Microsoft Windows Media Player and RealPlayer) to ensure that volume levels are appropriate. (You may need to press the more softkey to see Join.). 0000068690 00000 n Toggles this feature on and off. If you enter an invalid MLPP access number, a verbal announcement alerts you of the error. 0 0000005671 00000 n If you receive an alert for an incoming call and a reverting call at the same time, by default your phone will shift the focus of the phone screen to display the incoming call. To adjust the volume level during a call , click the Volume button, or click the Page Up/Page Down keys on your keyboard during a call or after you hear a dial tone. 0000007467 00000 n Access your call forwarding settings. These navigation shortcuts are especially useful if you are visually impaired or blind and cannot navigate the interface. 1. 0000004267 00000 n See Placing a Call, page3-3. Press the line button for the shared line. When you hear the intercom-alert tone, handle the call in one of these ways: Press an orange active intercom line to talk to the caller. Books in this series provide officially developed self-study solutions to help networking professionals understand technology implementations and prepare for the Cisco Career Certifications examinations. 0000007791 00000 n Contact your system administrator for a list of corresponding precedence numbers for calls. (Ctrl + H is the keyboard shortcut.) 0000016363 00000 n The other party reports that you sound too loud. Tuning a device is a different task from changing the volume setting for a call. Set up and manage access to the Self-Portal, Subscribe. (You may need to press the more softkey to see Join. xref (Ctrl + M is the keyboard shortcut.). Changes that you make to the phone from your User Options web pages take effect immediately if you are logged out of EM; otherwise, changes take effect after you log out. 0000008815 00000 n Removing and Re-Installing Audio Devices, page5-6, Adjusting the Volume for a Call, page4-2, Getting Started with Cisco IP Communicator, Learning About the Cisco IP Communicator Features and Interface, Handling Calls with Cisco IP Communicator, Customizing Settings on Cisco IP Communicator, Using Headsets and Other Audio Devices with Cisco IP Communicator, Using Voice Messaging, Call Logs, and Directories on Cisco IP Communicator, Customizing Cisco IP Communicator with Cisco User Options, http://www.cisco.com/wwl/export/crypto/tool/stqrg.html. During a call, click Park (you might need to click the more softkey first). (Ctrl + I is the keyboard shortcut.) See your system administrator for this time limit. Check the volume and mute settings of the system sound devices through the Control Panel. Press the Enterprise Hold (name may vary) softkey on the smartphone. You can now dial, redial, or speed dial a number. Displaying the animated Hold Reversion icon next to the caller ID for the held call. Also, while the CiscoIP Communicator is on-hook, click the Navigation button to access phone numbers from your Placed Calls log. The person you call must also meet these same criteria and use a device that is a video endpoint. See How to Use Shared Lines, page3-32. Remove a call from hold on the current line. Precedence indicates the priority associated with a call. Place an intercom call to a preconfigured intercom target, Place an intercom call to any intercom number. For example, if you have a USB headset, you can select it for headset mode and activate it by clicking the Headset button. To call a number that is displayed with Auto Dial, press the number, or scroll to it and go off-hook. Make sure that Microphone Boost is disabled. Auto-dials your voice message service (varies by service). When you place a call on hold with a shared line, the line button flashes green and the phone displays the Local Hold icon. If Cisco Unified Personal Communicator is running, exit it before launching CiscoIPCommunicator. Make sure that your sound card is not feeding back audio from the speaker to the microphone. 0000067038 00000 n 0000069469 00000 n If you are dialing on-hook (predial), the call is not in progress until you go off-hook. With override enabled, a call placed from the target phone to your phone is not forwarded, but rings through. Press the Mobility softkey and select Send call to mobile. Opens or closes the Settings menu. The Privacy feature applies to all shared lines on your phone. The call recipient pressed the intercom line to activate two-way audio with the caller. To dial, click the listing or scroll to it and go off-hook. The other party reports that you sound distant or unnatural. To set up the notification, call the number and click CallBack while listening to the busy tone or ring sound. Cancel Call Forward All on your primary line, Verify that Call Forward All is enabled on your primary line. Set up Mobile Connect and answer your phone. Your system administrator might give you a shared line. Click the Speaker button to place, answer, and end calls, to open and close lines, and to switch from other audio devices to speakerphone mode. <]>> Then choose a menu item to handle the original call: HoldPuts the first call on hold and dials the second. While you are viewing the conference list, highlight the participant's name and press Remove. Click to highlight a call feature, and use your keyboard to enter letters or numbers. How do I use my computer speakers as a ringer for calls? Enable Optimize for Low Bandwidth (right-click and select Preferences, then click the Audio tab). You can create a conference by using cBarge to add yourself to a call on a shared line. Opens the Quick Search dialog box. The operation of your IP Communicator and the features available to you may vary, depending on the call processing agent used by your company and the configuration of your phone system. 0000006409 00000 n To verify that a participant is calling from a secure phone, look for the Authenticated Call or Encrypted Call icon beside the participant's name on the phone screen. Allows you to view call status and feature menus, and activate items. Press the line button for the shared line. Internal audio devices are always available for you to select and use. No call activity on this line. If multiple calls are holding, highlight the appropriate call and press Resume. Figure2-1 CiscoIP Communicator with the Compact Mode Selected, Figure2-2 CiscoIP Communicator with the Default Mode Selected. (First, your system administrator must configure AutoAnswer for you.) 0000013672 00000 n Answer the in-progress call on your cellular phone. Allows you to scroll through menus and highlight items. 0000068308 00000 n Then choose a menu item to handle the original call: Dial from a corporate directory on your personal computer using CiscoWebDialer. To move the cursor to the right, click >> on the phone screen. End the intercom call by pressing the EndCall softkey with the intercom call in focus. The DND softkey is removed. See Customizing Rings and Message Indicators, page4-3. (Ctrl + D is the keyboard shortcut.) Set up or cancel call forwarding remotely, or for a non-primary line. See Using Cisco Extension Mobility. Use it to change touchscreen and ring settings. Non-UM 9+ 1+ 10 digit or 5 digit number. To dial from a corporate directory on your personal computer using Cisco WebDialer: How do I dial from a Personal Address Book (PAB)? Select Cisco Unified CM User Options from the Menu button. To return to the held call, click Resume. Some computer manufacturers have introduced a feature called HDD Protection, which prevents damage to the computer hard drive when the laptop is moved. (Ctrl+M is the keyboard shortcut.) USING CISCO IP COMMUNICATOR Certifications All Certifications CCNA CyberOps Associate CyberOps Professional DevNet Associate DevNet Professional DevNet Expert CCNP Enterprise CCNP Security CCNP Data Center CCNP Collaboration CCNP Service Provider CCIE Enterprise Infrastructure CCIE Enterprise Wireless CCIE Data Center CCDE All Communities User Guide for Cisco IP Communicator Release 7.0, View with Adobe Reader on a variety of devices, About the CiscoIPCommunicator Interface. Table2-4 describes the icons that help you determine the call and line state. 0000020250 00000 n Ask your administrator which features your phone supports. This call is either the active call or, if all calls are on hold, the held call with the longest duration. In the Volume Control window, make sure that Mute is selected for the Microphone column. See Using a USB Handset, page5-5. Dial from a Personal Address Book (PAB) entry. Or, if Headset is lit, press New Call and enter a number. If you are using your computer as a speakerphone, keep the Speaker button lit. Press the Enterprise Transfer softkey to complete the call transfer. Do not perform these tasks unless instructed to do so. Your phone screen displays, "Logged out of Hunt Group.". Want to make a priority (precedence) call. If it is unlit, click it. Your CiscoIP Communicator provides on-hook dialing (pre-dial), which enables you to enter or choose phone numbers before activating the call. As a last resort, change your audio device. Your system administrator must configure EM for you. To receive a call using the softphone, you must be logged into the IP Communicator. You might use AutoAnswer if you receive a high volume of incoming calls. Click the Help button and immediately click the line button. Use your mouse to click buttons and menu items; use your computer keyboard to enter letters, numbers, and keyboard shortcuts. 0000067630 00000 n A flashing envelope icon and text message on your phone screen. Make sure that the Speaker button is lit so that Cisco IP Communicator operates in speakerphone mode. If you use a shared line, you can use Barge to join an established conversation. Voice quality is degraded when your workstation's memory is low. The table lists actions that you might need to take while placing test calls. Switch an in-progress call between your desk phone and cellular phone. Contact your support desk or system administrator for more information. Your system administrator will tell you if you use a shared line. To place a call using a USB handset, pick up the handset and enter a number. After you are enabled, your CiscoIPCommunicator displays the icon in the lower right corner of the of the phone screen. CiscoIPCommunicator does not block calls to intercom lines, and critical calls such as calls from CiscoEmergencyResponder and MLPP calls. Choose Personal Address Book and search for a listing. After you install and launch CiscoIPCommunicator and under the guidance of your system administrator, auto-register CiscoIPCommunicator by using the Tool for Auto-Registered Phones Support (TAPS). Removing and Re-Installing Audio Devices, page5-6. You can configure some features, but your system administrator controls most of them. ), Create a conference by joining together existing calls that are on multiple phone lines, 1. Figure2-2 and Figure2-1 show illustrations of the skins. Noise suppression is applied to the microphone (input device) to prevent the transmission of noise to the remote end. The call-processing system can then identify and register the source of this incoming call in the network. Managing Business Calls Using a Single Phone Number, Redirecting a Ringing Call to CiscoIPCommunicator, Calling Back a Busy Line When It Becomes Available, Using Busy Lamp Field to Determine a Line State. You access the menu from the menu icon in the window control button bar, by right-clicking anywhere on the interface, or by pressing Shift + F10. If you want to speak to the transfer recipient first, wait for the them to answer. Available only if enabled on CiscoUnified CommunicationsManager (formerly known as Cisco Unified CallManager). 0000006981 00000 n Only one call can be active at any given time; other connected calls are automatically placed on hold. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. User Interface Tour Answering Calls endstream endobj 1157 0 obj<> endobj 1158 0 obj[1159 0 R] endobj 1159 0 obj<>>> endobj 1160 0 obj<> endobj 1161 0 obj<> endobj 1162 0 obj<> endobj 1163 0 obj<> endobj 1164 0 obj<> endobj 1165 0 obj<> endobj 1166 0 obj<> endobj 1167 0 obj<> endobj 1168 0 obj<> endobj 1169 0 obj<> endobj 1170 0 obj<> endobj 1171 0 obj<> endobj 1172 0 obj<> endobj 1173 0 obj<> endobj 1174 0 obj<> endobj 1175 0 obj<> endobj 1176 0 obj<> endobj 1177 0 obj<> endobj 1178 0 obj<> endobj 1179 0 obj<> endobj 1180 0 obj<> endobj 1181 0 obj<> endobj 1182 0 obj<> endobj 1183 0 obj<> endobj 1184 0 obj<> endobj 1185 0 obj<> endobj 1186 0 obj<> endobj 1187 0 obj<> endobj 1188 0 obj<> endobj 1189 0 obj<> endobj 1190 0 obj<> endobj 1191 0 obj<> endobj 1192 0 obj<> endobj 1193 0 obj<> endobj 1194 0 obj<> endobj 1195 0 obj<> endobj 1196 0 obj<> endobj 1197 0 obj<> endobj 1198 0 obj<> endobj 1199 0 obj<> endobj 1200 0 obj<> endobj 1201 0 obj<> endobj 1202 0 obj<> endobj 1203 0 obj<> endobj 1204 0 obj<> endobj 1205 0 obj<> endobj 1206 0 obj<> endobj 1207 0 obj<> endobj 1208 0 obj<>/ColorSpace<>/Font<>/ProcSet[/PDF/Text/ImageC/ImageI]/ExtGState<>>> endobj 1209 0 obj<> endobj 1210 0 obj<> endobj 1211 0 obj<> endobj 1212 0 obj[/Indexed/DeviceRGB 87 1225 0 R] endobj 1213 0 obj<> endobj 1214 0 obj<> endobj 1215 0 obj<> endobj 1216 0 obj<> endobj 1217 0 obj<>stream If you want to keep the device muted, choose Cancel. Start a conversation Cisco Community Technology and Support Collaboration Unified Communications Infrastructure Cisco IP Communicator with UCM DOWN Options 2592 Views 0 Helpful 7 Replies Cisco IP Communicator with UCM DOWN Thiago Henriques Beginner Options Changes that you make to your EM profile from your User Options web pages take effect immediately if you are logged in to EM on the phone; otherwise, changes take effect the next time you log in. For example, enter an access code or the area code, if necessary. (Ctrl + S is the keyboard shortcut. Step1 Double-click the executable (CiscoIPcommunicatorSetup.exe) to open it, or click the installation link provided by your system administrator. 1. Click iDivert. Your system administrator should tell you if your deployment supports video. 4. Using Your Computer as a Speakerphone, page5-4, Using Headsets and Other Audio Devices with CiscoIPCommunicator, page5-1, Switch an in-progress call on your Cisco IP Communicator softphone to a cellular phone. Amber, steadyPrivacy in use, one-way intercom call, or DND active. Your system administrators establishes this time limit. In this case, coordinate with your system administrator before selecting a new adapter. Use Table2-3 as a guide for navigating the interface by using keyboard shortcuts. See Table2-1 for a list of features and softkeys. DND Incoming Call AlertSet the alert to beep only, flash only, or disable all visible and audible alert notifications. In this case, participants must call back. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Click a green blinking line button. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. When you hang up, the remaining parties hear a disconnect tone, and the original call continues. Be aware, however, that if you assign the ringer to a sound card and plug an analog headset into your computer, you cannot hear the ringer unless you are wearing the headset. Choose whether to turn Mobile Connect on for all configured phones or just one: One phoneEnter 1 and enter the number you want to add as a remote destination, followed by #. Click iDivert. Press Confrn again to add the participant to your call. To dial, click the listing or scroll to it and go off-hook. 1. When the first directory number in the hunt group is busy, the system hunts for the next available directory number in the group and directs the call to that phone. Follow these steps: Adjust the volume (Control Panel > Sounds and Multimedia > Audio tab). Programmable buttons serve as phone line buttons, intercom line buttons, speed-dial buttons, phone service buttons, or phone feature buttons. After optimizing for low bandwidth, call someone and ask how your voice sounds. Click New Call or the Speaker button, and enter a phone number. Send a call to your voice messaging system. If you are using a laptop with no headset or USB handset, all three modes are mapped to the sound card, which causes all three modes to act like speakerphones. Call PickUp allows you to redirect a call that is ringing on the phone of a co-worker to your CiscoIPCommunicator so that you can answer it. See Accessing Online Help. You access the menu from the menu icon in the window control button bar, by right-clicking anywhere on the interface, or by pressing Shift + F10. How do I dial a call with IP Communicator? If you are using IP Communicator over a remote connection (for example, on a VPN connection from home or a hotel), voice quality is probably suffering from insufficient bandwidth. 0000003746 00000 n Be aware that launching applications and performing network-intensive tasks such as sending email messages can affect audio quality. If you are installing CiscoIPCommunicator on a computer running Microsoft Vista, the security message Microsoft cannot verify the publisher of this driver software might appear. The first call is placed on hold, a. second line is opened, and you hear a dial tone. If you want headset mode to remain active, keep the button lit by clicking EndCall or press the Esc key on your keyboard. 2022 Cisco and/or its affiliates. Category: Network Design Covers: ARCH exam 642-873 Click Settings > Device Configuration > Call Preferences > Do Not Disturb. To verify that Privacy is off, look for the feature-disabled icon next to an unlit line button. If you install Cisco IP Communicator on a laptop or portable computer, you can use Cisco IP Communicator (and all of your phone services and settings) from any location where you can. In either case, your system administrator will tell you which adapter to choose or which device name to enter: Select the network adapter specified by your system administrator in CiscoIPCommunicator (right-click > Preferences > Network tab). 2. Many CiscoIPCommunicator features require that you select the calls you want to use with a particular feature. Feature iconIf available, corresponds to a feature, such as Privacy. You can access these menu items by clicking the menu icon at the top right corner of the interface, by right-clicking anywhere on the interface, or by pressing Shift+F10 on the keyboard. 1-6. Some settings are accessed online from your User Options web pages. When you use CiscoIPCommunicator with Cisco Unified Video Advantage, you can make video calls to other users. The target is the number to which you want to transfer the call. The docking station can interfere with the ability of CiscoIPCommunicator to locate the computer network adapter. You can dial on-hook, without a dial tone (pre-dial). Talk to the transfer recipient before transferring a call (consult transfer). 0000004695 00000 n Configuration of IP soft phone, Cisco IP Communicator. Some CiscoIP Communicator tasks and instructions differ depending on whether the CiscoIP Communicator is on-hook or off-hook. Help topics appear on the phone screen. (Page up/Page down are keyboard shortcuts). This puts the active call on hold and allows you to answer the incoming call. Use Call Park. 0000070059 00000 n Welcome to the new Cisco Community. If the item leads to a menu, that menu is opened. Launches the Audio Tuning Wizard, a tool that helps you select and tune audio devices. Participants are listed in the order in which they join the conference with the most recent additions at the top.The initiator of the conference is always listed at the bottom, with an asterisk(*) next to his or her name. Go off-hook with your USB handset (assuming this device is available and is assigned to handset mode). 0000003805 00000 n A summary of U.S. laws governing Cisco cryptographic products may be found at: http://www.cisco.com/wwl/export/crypto/tool/stqrg.html. If you need to use these digits, go off-hook to invoke a dial tone and then dial. 2. Tuning a device is a different task from changing the volume setting for a call. When you hear the call ringing, click Transfer again. 0000067525 00000 n Press the Enterprise Transfer (name may vary) softkey on the smartphone. Alternately, use your computer keyboard. Toggles the screen-only view on and off. Dial your enterprise access code for transferring calls to initiate a new call. The connected call is encrypted. 1. Click the Cisco IP Communicator Wizard and follow the instructions: At the "Audio Tuning Wizard" click Next. Management tools such as Cisco prime infrastructure Setting up Cisco wireless router and setting up access points. If the Headset button is lit, click New Call, Redial, a speed-dial button, or a line button). Choose whether to turn Mobile Connect off for all configured phones or just one: One phoneEnter 1 and enter the number you want to remove as a remote destination, followed by #. The intercom line is sending or receiving one-way audio. USB devices require device driver software and have rectangular plugs. (Ctrl + R is the keyboard shortcut.). How can I see a list of conference participants? Only one call can be active at any time; other calls are automatically placed on hold. The default mode (Figure2-2) and the compact mode (Figure2-1) use the same set of button icons. For a complete list of navigation shortcuts, see Using Keyboard Shortcuts. See Using Your Computer as a Speakerphone, page5-4. In some specialized environments, such as military or government offices, you might need to make and receive urgent or critical calls. Displays the phone number (directory number) for your primary phone line. This device could be a sound card, for example. Tuning involves testing and, if necessary, modifying the speaker and microphone volume for each selected device. The operation of your CiscoIP Communicator and the features available to you might vary. Adjust the audio mode volume in CiscoIPCommunicator. Highlighted calls appear on a lighter and brighter background. 0000070850 00000 n Ask your administrator which features your phone supports. (The line turns green when the call becomes a two-way call.). Use the MeetMe softkey. Note If you log into your desk phone every day using your Extension Mobility profile, ensure that your system administrator configures your Extension Mobility profile to include the intercom feature. You can create a conference in various ways, depending on your needs and the features that are available on your phone. All rights reserved. (Page up/Page down are keyboard shortcuts). Nonsecure callAt least one of the participating phones or the connection does not support this security feature, or the phones cannot be verified. (The keyboard shortcut for accessing Preferences is Alt + S.). 0000008237 00000 n You can use only one intercom line at a time. Click the corresponding number on your keypad. Cisco IP Communicator Workflow Concepts 644 subscribers Subscribe 23 Share 4.8K views 6 years ago This video goes through a high level overview and basic demonstration on the Cisco IP. Scroll to highlight the second call and press Select. 0000007224 00000 n Click the Services button and choose EM Service (exact name might vary), and use your keypad to enter login information. To save your settings, click Save. 2011 Cisco Systems, Inc. All rights reserved. When you put a call on hold, the Hold icon appears on the right in the call information area and the corresponding line button flashes green. Create a conference by barging a call on a shared line. If you also enabled Call Forward All, Call Forward All takes precedence on incoming calls. Answer any call that is ringing, whether it is on another extension in your group or in an associated group. 0000005343 00000 n How do I use a handset with IP Communicator? When you are away from your phone, you can prevent hunt group calls from ringing your phone by logging out of hunt groups. CiscoIP Communicator also supports special telephony features (such as Call Park and Meet-Me conferencing) that can extend and customize your call-handling capabilities. 0000007062 00000 n IP Communicator also works with Cisco Unified Video Advantage to enhance your communications with video. If you use an analog headset, assign the computer sound card to headset mode. 0000006081 00000 n You must be running Cisco Unified Video Advantage Release 2.1.1 and Cisco IP Communicator on the same PC to use this feature. 0000004375 00000 n Opens or closes the Directories menu. If your audio settings have been working properly, choose Revert. On the client machine apply this setting using regedit (you should restart the computer afterwards): HKLM\SYSTEM\CurrentControlSet\Control\Terminal Server\WinStations\RDP-Tcp\ fDisableAudioCapture = 0 Run both Audio Tuning Wizard and CIPC itself in Windows XP SP3 compatibility mode. Get an updated list of conference participants. Displays audio mode icons, status information, and prompts. Your system administrator determines which call forwarding features are available to you. From any phone, dial your assigned Mobile Voice Access number. You can place an intercom call to a target phone that auto-answers the call in speakerphone mode with mute activated. xb```f`g`g``= l@Q$'N(RC+OPQQ! tx&F.434s0bl0^iSC?dT8o``x`pHKKHpHH`_+.OF0/c[Va&'+}G'KVHS1Yd~lT%[5Joxf2z&M)BH1.;|RY? Create a conference by joining together existing calls that are on a single phone line. Press the Enterprise Conference (name may vary) softkey on the smartphone. The table provides more information about the Audio Tuning Wizard and other audio setting options. Strong and clear Communicator with practiced Time Management and Presentation Skills Drive execution across multiple teams in multiple sites and timezones Strong Team player focusing on team. The ringer becomes active when you receive an incoming call. In this case, an incoming call to extension 23456 rings your CiscoIPCommunicator and your desktop phone, and you can use either phone to answer the call. Dial your assigned Mobile Voice access number. You can enable this optional feature by clicking the "Enable answer hotkey" checkbox in the User Preferences screen. Your phone alerts you when the line is free. For best audio experience, we recommends using a certified USB handset or headset. How do I switch to the speakerphone during a call? 0000007872 00000 n Choose menu > Help or right-click > Help. Alternately, you can use the Quick Search feature (Alt + K) to search directories. CallsEach line can support multiple calls. JoinAllows you to create a standard (ad hoc) conference by combining existing calls. You can click softkey labels (instead of buttons) to activate softkeys, as well. Step 3 Read the license agreement carefully, and click I Accept and Next. Allows you to quit CiscoIP Communicator. Your system administrator will provide you with the number to dial in CiscoIPCommunicator to register with TAPS. To switch between connected calls on different lines, press the green blinking line button for the line that you are switching to. Perform the following steps to make a call from a mobile phone using Mobile Voice Access: If the intercom target is preconfigured, press an intercom target line and begin speaking after you hear the intercom-alert tone. Press the green flashing line button for the call(s) that you want to include in the conference. See Customizing Rings and Message Indicators, page4-3. Press a line button or use the cBarge softkey. The features required to perform these tasks are standard and available on most phone systems. After you hear the intercom-alert tone, begin speaking. Add new participants to an existing conference. If prompted, complete the Microsoft Windows Found New Hardware Wizard. While viewing the conference list, locate the participant listed at the bottom of the list with an asterisk (*) next to the name. A Busy Lamp Field indicating that the line is busy. 2. 0000010473 00000 n 0000069970 00000 n Make sure that the microphone boom is positioned correctly if you are using a headset. 0000005096 00000 n 2. Use the Backspace key on your keyboard, or click << or Delete on the phone screen to remove a letter or digit. See Using the Menu. CiscoIP Communicator Features, page2-1, Adjusting the Volume for a Call, page4-2. Make sure that the appropriate call is highlighted. See Using Personal Directory, page6-7. 0000068207 00000 n Click the menu button in the top right corner of the interface, Click the minimize button in the top right corner of the interface, Click the CiscoIP Communicator taskbar button one or more times, Click the mode button in the top right corner of the interface. 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